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How Awish Interiors stopped losing enquiries and started closing projects

Enquiries came from calls, WhatsApp and old listings, but nobody tracked which ones were followed up. Good leads went cold.

Awish Interiors Real Estate Delhi NCR
Awish Interiors

Where they were stuck

Awish Interiors designs homes and offices across Delhi NCR. Their work was strong, but their enquiries were scattered across phone calls, WhatsApp and old listings.

Nobody could say which enquiries had been called back, which had a site visit booked, or which had quietly gone to a competitor. Ads brought calls, but too many of them were not serious buyers.

What we changed

We built a website that shows the work properly, and a pipeline that makes sure every enquiry gets an answer.

  • Lead-ready websiteProject galleries and clear service pages, with an enquiry form on every page.
  • WhatsApp integrationInstant WhatsApp replies to new enquiries, with a link to book a consultation.
  • CRMEvery lead in one pipeline: new, called, site visit, quote, won.
  • Meta adsCampaigns aimed at home owners and businesses planning a fit-out, not window shoppers.
  • SEOPages for the services and areas they cover, so local searches find them.
  • Live alerts and automationLive lead alerts to the team and automatic reminders for follow-ups.

What changed for them

Every enquiry is now answered and tracked until it is won or closed.

  • More enquiries turned into site visits and signed projects.
  • Ads brought a better response from people who were actually planning work.
  • The team knows exactly who to call next.

How it runs today

We host the website and run the CRM, campaigns and automation with their team month to month.

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