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Sample project

How a busy clinic could fill its appointment book without a crowded reception

A typical clinic: the phone rings all day, patients wait on hold to book, and missed follow-ups mean patients do not come back.

Multi-speciality clinic Doctors & Clinics
Multi-speciality clinic
This is a sample project, not a client story. It shows how we would set up a business like this one. For real client work, see the other case studies.

Where they were stuck

Picture a multi-speciality clinic in a growing city. The reception phone rings all day, patients wait on hold just to book a slot, and the front desk spends more time on calls than on the people in front of them.

Follow-up visits depend on someone remembering to call, so many patients simply do not return.

What we changed

This is how we would set it up.

  • Website with bookingDoctors, timings and services on one site, with online slot booking.
  • WhatsApp integrationBooking confirmations, reminders and reports shared on WhatsApp.
  • CRMEvery patient enquiry and follow-up date in one place.
  • Meta adsLocal campaigns for specific services, such as health check-ups.
  • SEOPages for each speciality and area so local searches find the clinic.
  • Live alerts and automationAutomatic reminders before appointments and for follow-up visits.

What changed for them

In a set-up like this, the aim is fewer calls, fewer no-shows and more patients coming back.

  • Patients book online at any hour.
  • Reminders cut missed appointments.
  • Follow-ups happen on time, every time.

How it runs today

We would host the site and run the booking, reminders and campaigns month to month.

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